Terms of Service — VitalShield

1. Overview

These Terms of Service (“Terms”) govern your access to and use of the VitalShield website, online store, digital platforms, content, and services (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms, our Privacy Policy, our Return Policy, and any other policies referenced on the website.

If you do not agree, you must discontinue use immediately.

2. Definitions

  • “VitalShield,” “we,” “us,” “our”: VitalShield and its authorized affiliates.

  • “User,” “you,” “your”: Any visitor, customer, or account holder.

  • “Products”: All physical or digital items sold by VitalShield.

  • “Contract”: The legally binding agreement formed when an order is accepted.

3. Eligibility

To use the Services, you must:

  • Be at least the age of majority in your region

  • Provide accurate and truthful account information

  • Not use the Services for illegal, harmful, or fraudulent purposes

4. Account Registration & Security

You are responsible for maintaining the confidentiality of your login information and for all activities under your account.
VitalShield may suspend or terminate accounts that violate these Terms.

5. Product Information & Availability

We strive for accuracy, but:

  • Product appearance may vary

  • Availability, pricing, and descriptions may change

  • We reserve the right to discontinue products at any time

6. International Use

You are responsible for ensuring your use complies with local laws.
Not all Services or Products may be available in all regions.

7. Order Process

When you place an order:

  1. You submit an offer to purchase.

  2. VitalShield may accept or reject the order at its discretion.

  3. Acceptance occurs when we send the order confirmation.

We may cancel orders due to errors, stock issues, fraud concerns, or regulatory restrictions.

8. Pricing, Taxes & Duties

Prices:

  • May change without notice

  • Do not include taxes unless stated

  • May vary by region and currency

International orders may be subject to VAT, customs duties, and import fees.

9. Payment Terms

You authorize VitalShield to charge your selected payment method.
We may correct billing errors, including refunds or additional charges.

10. Shipping & Delivery

Shipping estimates are not guarantees.
Risk of loss transfers to you once the item is delivered to the carrier.
Delays due to customs, carriers, or external circumstances are not our responsibility.

11. Global Customs Compliance

International shipments may be inspected or delayed by customs authorities.
You are responsible for compliance with all import laws in your country.

12. Returns & Refunds

Our Refund Policy applies to all purchases.
EU and UK customers maintain a statutory 14-day right of withdrawal for qualifying items.

13. Exchanges

Exchanges are subject to stock availability and inspection of returned items.

14. Warranty & Disclaimer of Use

VitalShield products are designed for general wellness and environmental balance.
They are not medical devices and should not be interpreted as providing medical treatment, diagnosis, or measurable emission reduction.

15. Prohibited Uses

You may not use the Services to:

  • Break the law

  • Harm minors

  • Upload malware

  • Harvest data

  • Impersonate others

  • Circumvent security

  • Interfere with service operation

16. Intellectual Property Rights

All content, trademarks, designs, and media displayed by VitalShield are protected by international copyright and trademark laws.

You may not reproduce or distribute our content without written permission.

17. Third-Party Services & Links

We may provide access to third-party sites or tools.
VitalShield is not responsible for their content, privacy practices, or damages.

18. User Content & Submissions

By submitting reviews, suggestions, or other content, you grant VitalShield a worldwide, perpetual, royalty-free license to use, display, and reproduce such content.

19. Data Protection & Privacy Compliance (GDPR, CCPA, UK DPA)

VitalShield complies with:

  • The EU General Data Protection Regulation (GDPR)

  • The UK Data Protection Act

  • The California Consumer Privacy Act (CCPA)

  • Canadian PIPEDA

  • Other relevant global privacy legislation

You may exercise your privacy rights by contacting:
📧 support@vitalshield.com

20. International Data Transfers

We may transfer data to countries outside your jurisdiction.
Where required, we implement:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Additional technical and organizational safeguards

21. Cookies & Tracking Technologies

We use cookies and similar technologies for performance, analytics, personalization, and security.

You may adjust cookie preferences where required by law (EU/UK cookie consent standards).

22. Disclaimers

To the fullest extent permitted by law:

  • Services are provided “AS IS” and “AS AVAILABLE.”

  • We do not guarantee uninterrupted, error-free operation.

  • We do not guarantee specific results from our Products.

23. Limitation of Liability

VitalShield shall not be liable for:

  • Loss of profits

  • Loss of data

  • Indirect or consequential damages

  • Business interruption

  • Inability to use Products or Services

Where liability cannot be excluded by law, it is limited to the amount you paid for the Product.

24. Indemnification

You agree to indemnify and hold VitalShield harmless from any claims arising from misuse of the Services or violation of these Terms.

25. Force Majeure

VitalShield is not responsible for delays or failures caused by events outside our control, including natural disasters, strikes, war, embargoes, or system failures.

26. Governing Law

  • U.S. users: governed by the laws of the state where VitalShield operates

  • EU/UK users: governed by mandatory consumer protection laws in your country

  • International users: governed by VitalShield’s jurisdiction, unless local laws mandate otherwise

27. Dispute Resolution

We encourage informal resolution first.
If unresolved:

  • Certain users may pursue statutory remedies in their jurisdiction

  • Others may be required to use arbitration (where allowed by law)

28. Severability

If any provision is deemed unenforceable, the remaining terms remain valid.

29. Waiver

Failure to enforce a provision does not waive our rights.

30. Assignment

You may not assign your rights under these Terms.
We may assign our rights to affiliates or successors.

31. Entire Agreement

These Terms constitute the entire agreement between you and VitalShield.

32. Modifications to Terms

VitalShield may update these Terms at any time.
Continued use of the Services constitutes acceptance of changes.

33. Contact Information

For questions regarding these Terms:
📧 support@vitalshield.com